Senior Branch Manager

Tech Pro Nusantara · 📍 Medan, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 11.000.000 – Rp 13.000.000 per month
Tech Pro Nusantara is seeking a dynamic and experienced Senior Branch Manager to lead our branch in Medan. As a Senior Branch Manager, you will be responsible for overseeing branch operations, managing a team of staff, and ensuring customer satisfaction. This is a great opportunity to showcase your leadership skills and contribute to the growth of our company.

📋 Tanggung Jawab Pekerjaan

Oversee daily branch operations to ensure smooth and efficient service delivery.,Manage and mentor a team of staff, providing guidance and support to enhance performance.,Develop and implement branch-specific strategies to meet company goals and objectives.,Monitor branch performance metrics and provide regular reports to senior management.,Ensure compliance with company policies, procedures, and regulations.,Build and maintain strong relationships with customers to enhance satisfaction and loyalty.,Identify and address customer concerns and complaints promptly and effectively.,Plan and execute branch events and promotions to drive customer engagement and sales.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Management, or a related field.,Minimum of 5 years of experience in a managerial role within a retail or service industry.,Proven track record of successfully leading and managing a team.,Strong understanding of sales and marketing principles.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Proficiency in using Microsoft Office Suite and other relevant software.,Knowledge of local market trends and consumer behavior is a plus.

🛠️ Keahlian

Leadership and team managementSales and marketingCustomer service and relationship managementStrategic planning and executionPerformance monitoring and reportingProblem-solving and decision-makingCommunication and negotiation skills
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