E-Commerce Specialist (Marketplace Growth & Operations)

Join Veron Indonesia's dynamic e-commerce team as a Marketplace Growth & Operations Specialist in Jakarta Barat! This pivotal role drives revenue growth by optimizing product listings across major marketplaces, executing strategic advertising campaigns, and enhancing customer conversion rates. You'll manage end-to-end operations, from inventory management to post-purchase customer service, ensuring seamless transactions and exceptional customer experiences. In this role, you'll leverage your expertise in e-commerce platforms like Shopee, Tokopedia, and Lazada to maximize sales and market presence. If you're passionate about driving growth and have a knack for turning data into actionable strategies, this is your chance to thrive in Jakarta's competitive e-commerce landscape.

At Veron Indonesia, we're committed to fostering innovation and excellence in e-commerce. Our team is dedicated to delivering top-tier products and services, and we're always on the lookout for talented professionals to join our journey. As a Marketplace Growth & Operations Specialist, you'll have the opportunity to work with cutting-edge tools and technologies, including Google Analytics, Meta Ads Manager, and various CRM systems. Your contributions will directly impact our revenue growth and market leadership.

In this role, you'll be part of a collaborative team that values creativity, integrity, and continuous learning. We offer a competitive salary, comprehensive benefits, and a dynamic work environment where your ideas and contributions are valued. Join us and be a key player in shaping the future of e-commerce in Jakarta!

📋 Tanggung Jawab Pekerjaan

• Optimize product listings and inventory management across major marketplaces (Shopee, Tokopedia, Lazada) to maximize visibility and sales.
• Develop and execute strategic advertising campaigns to drive customer acquisition and retention.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Manage end-to-end operations, including order processing, customer service, and post-purchase follow-ups.
• Collaborate with cross-functional teams to ensure seamless integration of sales, marketing, and customer service efforts.
• Leverage CRM systems and customer feedback to enhance the customer experience and loyalty.
• Stay updated with the latest e-commerce trends and best practices to continuously improve performance.
• Provide regular reports and insights to senior management to support decision-making and strategic planning.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 3 years of experience in e-commerce, marketplace operations, or a similar role.
• Proven experience in optimizing product listings and managing inventory on platforms like Shopee, Tokopedia, and Lazada.
• Strong analytical skills with the ability to interpret data and drive actionable insights.
• Proficiency in using tools like Google Analytics, Meta Ads Manager, and various CRM systems.
• Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment.
• Familiarity with Indonesian e-commerce market and consumer behavior.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

🛠️ Keahlian

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